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Mobilizing the 21st century workforce

Amidst the global recession and an increasing fight for skilled employees, several states and the federal government are looking for ways to promote American competitiveness. Microsoft’s State and Local government general manager, Gail Thomas-Flynn, thinks their Elevate America program can help retool America’s workforce.

Laying the virtual bricks of the Commonwealth’s Health Connector

In order to facilitate the massive Commonwealth Health Insurance Connector Authority program, Massachusetts chose Perot Systems to operate the IT infrastructure and member support call centers. Perot Systems’ Tim Olivier, who serves as the chief operating officer of their healthcare group, spoke with CivSource to discuss the company’s work with the program.

States’ back taxes get back-filled with federal dollars

In an effort to help state and local governments figure out ways to maximize their tax revenue recovery efforts, Governing.com held an online forum this week, highlighting best practices from tax officials in Maryland, Virginia and North Carolina.

A golden age for civil servants: How Generation Y will change government

As Generation Y enters the workforce, they do so with a different set of values, a different concept of work ethic and a different global perspective than preceding generations. Deloitte Consulting’s Leah Reynolds has been mapping these differences with a set of surveys, the latest of which focuses on the public sector. CivSource spoke with Ms. Reynolds about why new talent has looked towards the public sector for employment, how government can attract and use Generation Y workers and how agencies can initiate a meaningful knowledge transfer from one generation of workers to the next.