NIC, a provider of digital services for government has expanded its Gov2Go platform to all 50 states.
The Gov2Go platform was initially created with the state of Arkansas as a one-stop-shop application for interacting with all levels of government. With the expansion, state and local governments can create their own state-specific applications. NIC already has a presence in 28 states and those states will have a slightly larger array of options for initial sign up. Amy Sawyer, the general manager of Gov2Go, tells CivSource that for the other 22 states, they will be working with procurement officials and others to get contracting arrangements and data links in place. In the interim, the initial set of options on Gov2Go will be slightly pared down.
As part of the initial set of national services, people across the U.S. can receive detailed information for their states about Amber Alerts and election information, and can also purchase digital passes to select National Parks and U.S. Forest Service sites via the NIC YourPassNow solution.
In addition to the initial national services, an expanded library of government services are already available to people in Arkansas, Colorado, and Nebraska.
With Gov2Go, people provide information about their government interactions to establish a profile. Gov2Go functionality also allows for an individual’s government interactions throughout the year to be tracked, notifies the citizen when renewals or payments are due, and completes the transaction within the Gov2Go platform. In addition, new Gov2Go functionality includes biometric payment authentication and one-click payments with stored account information. The platform is hosted on Microsoft’s Azure public cloud, and marks the beginning of more collaboration between NIC and Microsoft.
The platform will soon include voice-activated services via Microsoft Cortana, Amazon Echo, Google Home, and similar voice-command devices. “We understand that AI is going to be the future of data and data management, so we are working to expand our use of those technologies,” Sawyer says.