Salesforce is launching its own government cloud option, after achieving FedRAMP status. The company
will be operating from the Department of Health and Human Services. Their government platform will offer
both platform as a service (PaaS) and software as a service (SaaS) products.
Salesforce’s government cloud will be available for customers in June. Like other government clouds it will be operated in the US with only US employees, and can be utilized by U.S. federal, state and local governments, federally funded research and development centers and U.S. government contractors.
“We’re offering both our commercial off the shelf products and the ability to create custom applications,” Dave Rey, senior vice president of public sector, salesforce.com tells CivSource.
More than 100 apps from salesforce.com ecosystem partners, including BasicGov, LaunchPad and MB&A
Outcome, are available for government organizations on the Salesforce1 AppExchange.
The SalesForce1 cloud has seen some early adoption at the state and local level. The City of Boston, the
State of Colorado are offering applications through the cloud services platform. “We’re seeing local governments offer mobile apps for budget issues, public information, citizen alerts. The public sector is still struggling to modernize a lot of their applications and systems. The cloud first directive is helping procurement catch up, but it’s going to be a process,” Rey said.