Illinois puts corrections system on the cloud

Server room

The Illinois Department of Corrections (DOC) has completed the first major cloud computing implementation in State history. Offender-360, a cloud-based criminal justice information system built on Microsoft Dynamics CRM Online, will enable Illinois DOC to significantly cut costs while improving efficiency in support of public safety.

In 2010, the state evaluated its technology landscape for managing its 49,000 inmates and 28,000 parolees with the goal of transforming the Illinois DOC by improving efficiency, reducing costs and ensuring corrections operations. As a result of the evaluation, Illinois charted a course toward replacing a large 1980s mainframe system and 41 disparate offender management applications that had become outdated and costly to use and maintain.

Illinois DOC is undergoing a phased rollout, anticipating 5,500 users of Offender-360 by the summer of 2013. The solution centralizes all information and intelligence on offenders to help staff make more effective and informed decisions regarding placement, rehabilitation and release.

With guidance from Tribridge, the Illinois DOC was able to configure, develop and deploy the robust and flexible architecture of Microsoft Dynamics CRM Online through trained and certified union members, significantly reducing the Offender-360 solution cost and deployment timeframe. The use of union workers helped Illinois avoid hiring contractors, gave union employees advancement opportunities and drove revenue back to the state by using an Illinois-based union workforce.

“This cutting-edge technology will give Illinois one of the most advanced criminal justice information systems in the country,” Governor Quinn said. “It will save Illinois’ taxpayers millions of dollars while increasing public safety throughout the state.”