One million background checks have been processed through the Arkansas’ Online Criminal Background Check System. The online system was launched in 2004 in order to facilitate easier criminal background checks by authorized parties such as employers or licensing agencies.
The system was a joint effort between the Arkansas State Police, the Arkansas Crim Information Center (ACIC) and Arkansas.gov. The partnership choice NIC Inc, an eGovernment solutions provider to complete the portal. Before the system was in place, background checks requested by employers or other authorized groups often took weeks to complete. Now, in most cases the state response is instantaneous.
The system also provides access to FBI fingerprint check results within a week to ten days. Agencies that request numerous checks per month are also able to pay the background check fees on a monthly rather than per-use basis. The service was one of the first of a larger effort to improve government service delivery.
“By running our background checks online we have been able to greatly streamline our hiring process,” said Renee Bearfield, hiring manager at Parkway Health Center, one of the first state employers to start using the system in 2004.