Tyler Technologies and Microsoft have finished their first-ever deployment of the enterprise resource planning (ERP) system for the public sector. Tyler Technologies implemented Microsoft Dynamics® AX 2012 with the city of Redmond, Washington to help the city improve its workflow and transactions processes.
Redmond implemented the technology as part of its broader municipal strategic technology plan. The city hopes to get out in front of municipal demand for its services by implementing a technology infrastructure that will allow government to effectively manage the workflows of municipal employees and maintain expediency in transaction processing.
“When I became mayor, I wanted to bring Redmond into the future, and a key part of our plan was updating the city’s financial management software tools,” said Redmond Mayor John Marchione.
The deployment will combine core applications from Microsoft Dynamics AX 2012 with Tyler’s Payroll and Cashiering applications. Tyler leveraged its existing public sector vendor relationships in the area to become the vendor for Redmond. The company plans to continue building a partnership with Microsoft which is also located in the area. Tyler worked with Microsoft to add public-sector specific functionality to Microsoft Dynamics AX 2012.
Tyler and Microsoft have been working for two years on the public sector portion of the ERP system.