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IBM to open new facility in the research triangle

July 9, 2010View Comments
IBM to open new facility in the research triangle

IBM subsidiary IBM Lender Business Process Services Inc., will invest $3.7 million to open a managed business process service center in the Research Triangle Park in North Carolina. The center is expected to hire 600 workers over the next two years. IBM Lender Business Process Services provides a variety of lender-based technology and business process [...]

Oregon builds shared services model for foundation of e-permitting portal

June 22, 2010View Comments
Oregon builds shared services model for foundation of e-permitting portal

When Oregon’s building and construction boom went bust between 2005-07, the state’s top administrator of building codes saw a way to help local officials streamline how industry and government coordinated their efforts. Pat Allen, of the state’s Building Codes Division, envisioned a statewide, interoperable, web-based e-permitting system that provides a shared services model for local [...]

BPM helps the City of Norfolk help themselves

May 27, 2010View Comments
BPM helps the City of Norfolk help themselves

Norfolk, Virginia is a leading public sector user of Business Process Management and the city’s IT department has worked for nearly the last decade to develop a strategy for better process automation. City budgets are severely strained due to economic conditions pervasive in the news for the past year, and at least for the next [...]

Microsoft moves to secure cloud for government users

March 2, 2010View Comments
Microsoft moves to secure cloud for government users

Last week, Microsoft held its eighth annual US Public Sector CIO Summit in Redmond, Washington where company officials unveiled enhanced certification and security capabilities for cloud users in government. According to the Microsoft vice president responsible for state and local governments, last week’s announcements were significant not just for federal customers, but also for states [...]

BasicGov adds licensing solution to its SaaS repertoire

January 25, 2010View Comments
BasicGov adds licensing solution to its SaaS repertoire

BasicGov, a provider of municipal planning, permit and code enforcement software for local government, announced last week the launch of BasicGov Licensing. The web-based software will help governments streamline the application, payments and renewal process for all licenses within its jurisdiction, the company said.

Shared services, consolidations to save NY nearly $15m annually, Gov Says

January 19, 2010View Comments
Shared services, consolidations to save NY nearly $15m annually, Gov Says

The State of New York is looking to merge and consolidate seven agencies and authorities under Governor David Paterson’s new budget proposal – a move his administration says will save $14.8 million per year. Among some of the more substantial changes, Gov. Paterson called for the creation of a new Homeland Security division, the combining [...]

State-sponsored cloud computing could increase in 2010

January 5, 2010View Comments
State-sponsored cloud computing could increase in 2010

2010 promises to be a big year for cloud computing. According to a recent INPUT survey of the state and local landscape, the market is expected to nearly triple by 2014. But recent actions by two state governments may throw private sector providers of cloud computing a curveball. Both Utah and Michigan are developing plans [...]

A local government prescription for growing pains

December 23, 2009View Comments
A local government prescription for growing pains

Moving a smaller city or county’s back-office licensing and permit processes into the modern age may seem like a trivial way to increase government efficiency. But according to Michael Togyi, vice president of marketing and sales for BasicGov, it can play an essential role in managing economic development and citizen interaction. And with his solution, [...]

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