Penn. continues child support payments with ACS

Pennsylvania has agreed to a contract with Affiliated Computer Services to provide child support payment processing services for up to $61 million. If all options are exercised, the decade-long relationship with the state’s Department of Welfare, Bureau of Child Support Enforcement will be extended for another eight years, the company said yesterday.

ACS will continue managing the State Collection and Disbursement Unit (SCDU) for the Bureau, where they have been providing transaction and processing support from non-custodial parents, as well as customer service and technical support. Central to ACS’s offerings with the Bureau of Child Support Enforcement is a debit card that support recipients can use, the Pennsylvania EPPICard, which state officials estimate save $3 million annually in postage and processing.

“The opportunity to continue our service is a testament of the value this program provides
to recipients,” said Joseph Doherty, executive vice president and group president, ACS Government Solutions.

Earlier this month, the company signed similar deals in Illinois and Ohio, valued at over $163 if all options are exercised. ACS provides processing for child support payments for in fifteen states, which amounts to $13 billion annually and half of the nation’s child support payments.

“We’ll continue our efforts to ensure that the state has a high-performing program.”

Related posts:

1. ACS lands child support payments deal in S.C.
2. Penn. renews contract for deskside support
3. ACS, Illinois ink electronic payments deal